Legal notice
1. Trader identification
Gratia Terracotta Pots, owned by Ana Maria Fernandes Ferreira
- Address: Rua da Quinta da Barra 8, 4715-213 Braga, Portugal
- Tax number (NIF): 214397858
- Email: gratia_nd@sapo.pt
- Business activity: Retail of handcrafted terracotta pots
- Responsible for the online store: Ana Maria Fernandes Ferreira
2. Complaints and dispute resolution
Customers may submit a complaint through the Livro de Reclamações Eletrónico (Portuguese electronic complaints book): www.livroreclamacoes.pt.
In the event of a consumer dispute, the consumer may refer the matter to an alternative dispute resolution body for consumer disputes. Further information is available on the Portuguese Consumer Portal: www.consumidor.gov.pt.